Customer Service Specialist
Amsterdam
At Van Eeghen, customer centricity is the core value. As a Customer Service Specialist, you will play an important role in upholding this value, working closely with your colleagues in Sales, Applications, Quality and Marketing.
Functie omschrijving
Together with your colleagues, you are responsible for ensuring customer satisfaction which is seen as a team achievement. Managing multiple tasks simultaneously, providing the right follow-up, all while maintaining a customer-friendly attitude, is second nature to you.
Profiel kandidaat
Key Competencies
- Strong verbal and written skills in English and preferably Dutch
- Strong customer orientation: natural relationship builder
- Communicative
- Highly accurate
- Proactive and fast
- Positive mindset
- Works well under pressure
- Hands-on team player
- Willingness to learn
- Solution-oriented and analytical
Qualifications
- Bachelor working and thinking level
- Relevant experience in a Customer Service role
- Computer skills, preferably already (some) experience working with ERP
- Ability to help us continuously improve our overall communication and our service
- Preferably fulltime availability (40hrs) (hybrid: 3 days in the office and 2 days from home) with a minimum of 32 hours.
- Prior experience in a customer service-order management position is required
- Prior experience with logistics/warehousing is a plus
- Living in or near Amsterdam
Bedrijfsprofiel
Our client is a leading provider of functional ingredient with a strong focus on Sports Nutrition and Nutritional Supplements.
Marga Hekstra
Vragen? Neem contact op
Partner/ Recruitment Consultant
